Make Your Own Voyage
Preparing your journey...
Preparing your journey...
This Privacy Policy explains how Make Your Own Voyage collects, handles, safeguards, and manages your personal and booking information across all our digital platforms and concierge channels.
We treat your travel data with the utmost confidentiality. All personal itineraries, passport details, and payment transactions are processed through encrypted channels and verified travel suppliers.
When you use our website or travel services, we may collect information that is necessary to provide and manage your requested services.
Depending on the service you use, this information may include your name, contact details, travel preferences, booking information and other details required to complete a reservation.
When you make a flight, hotel, holiday package or other travel booking, certain information may be required to process and confirm your reservation.
The information required may vary depending on the travel service, supplier, airline, hotel or other service provider.
Information collected through our website may be used to provide, process and manage travel services requested by customers.
Payments may be processed through third-party payment gateways or other authorized payment service providers.
Payment providers may process payment-related information according to their own privacy policies and security practices.
We recommend reviewing the applicable payment provider's terms and privacy policy before completing a transaction.
Certain customer information may need to be shared with relevant airlines, hotels, tour operators, transportation providers, payment providers or other suppliers in order to provide the requested travel service.
Information shared with such providers may be handled according to their respective privacy policies and applicable terms.
Our website may use cookies and similar technologies to support website functionality, improve user experience and understand how visitors interact with our website.
You may be able to manage certain cookie preferences through your browser settings.
We may use analytics and similar tools to understand website usage, identify technical issues and improve our services.
Analytics providers may collect information according to their own privacy policies and applicable settings.
We take reasonable measures to protect information handled through our website and services against unauthorized access, misuse or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Our website may contain links to third-party websites, services or platforms.
We are not responsible for the privacy practices, content or security of third-party websites. Customers should review the privacy policies of those websites before providing personal information.
Information may be retained for as long as reasonably necessary to provide requested services, maintain business records, comply with applicable requirements or resolve disputes.
The retention period may vary depending on the type of information and the purpose for which it was collected.
Depending on applicable law, you may have rights or choices regarding certain personal information provided to us.
If you have a privacy-related request or question, please contact us using the contact information provided on our website.
We may update this Privacy Policy from time to time to reflect changes to our services, website, practices or applicable requirements.
Any updated version will be published on this page with the relevant updated date.
If you have questions about how your personal information is stored or wish to request data updates, contact our privacy compliance desk.